1. Introduction
Revinson Fire Ltd (“Revinson Fire”, “we”, “our” or “us”) is committed to protecting and respecting your privacy.
This Privacy Notice explains how we collect, use, store, disclose and protect your personal information when you interact with us, visit our website, contact us, purchase our services or otherwise engage with our business.
We process all personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
- Applicable UK data protection legislation
- Information Commissioner’s Office (ICO) guidance
We are committed to processing personal information lawfully, fairly and transparently.
2. Who We Are
Data Controller: Revinson Fire Ltd
Company Registration Number: 11192451
Registered Office: Revinson Fire Ltd, Unit M, Camden Street, Sunderland, England, SR5 2BA
Telephone: 0191 524 0555
Email: info@revinson-fire.co.uk
Privacy enquiries: info@revinson-fire.co.uk
3. Scope
This Privacy Notice applies to personal information collected through:
- Our website
- Email correspondence
- Telephone conversations
- Customer enquiries
- Quotations
- Surveys and inspections
- Contracts
- Site visits
- Fire safety inspections
- Passive fire surveys
- Fire door inspections
- Fire damper inspections
- Maintenance visits
- Recruitment
- Suppliers and subcontractors
- Marketing communications
- Social media
- CCTV where applicable
4. Information We Collect
Depending upon our relationship with you, we may collect:
Identity Information
- Name
- Job title
- Employer
- Company name
Contact Information
- Postal address
- Site address
- Email address
- Telephone number
- Mobile number
Project Information
- Site locations
- Building information
- Fire compartmentation records
- Fire stopping information
- Fire door inspection records
- Fire damper inspection records
- Photographic evidence
- Survey reports
- Compliance reports
- Drawings and plans
- Asset registers
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies
- Website usage statistics
Financial Information
Where applicable:
- Purchase orders
- Invoice information
- Payment history
Revinson Fire does not store payment card details.
Recruitment Information
Where applicable:
- CVs
- Employment history
- Qualifications
- Training records
- References
- Right to Work documentation
5. How We Collect Information
We collect information when you:
- Complete website forms
- Contact us by telephone
- Send emails
- Request quotations
- Enter into contracts
- Request surveys
- Arrange inspections
- Meet with our staff
- Apply for employment
- Visit our website
- Subscribe to updates
- Interact through social media
We may also receive information from:
- Clients
- Principal Contractors
- Managing Agents
- Consultants
- Local Authorities
- Public records
- Certification bodies
- Regulatory organisations
6. Lawful Basis for Processing
We only process personal information where permitted under UK GDPR.
| Purpose | Lawful Basis |
| Responding to enquiries | Legitimate Interests |
| Preparing quotations | Legitimate Interests |
| Delivering contracted services | Contract |
| Managing projects | Contract |
| Fire safety inspections | Contract |
| Certification records | Contract |
| Customer support | Contract |
| Invoicing | Legal Obligation |
| Financial records | Legal Obligation |
| Health & Safety records | Legal Obligation |
| Recruitment | Legitimate Interests |
| Supplier management | Contract |
| Website analytics | Consent (where required) |
| Marketing existing customers | Legitimate Interests |
| Marketing new prospects | Consent |
7. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Deliver our services
- Manage projects
- Schedule inspections
- Produce compliance reports
- Provide certification
- Improve customer service
- Process payments
- Comply with legislation
- Improve our website
- Investigate complaints
- Manage contractual obligations
- Maintain business records
- Protect our business against fraud
8. Fire Safety Documentation
As part of our specialist fire protection services, we may create and maintain:
- Fire Door Inspection Reports
- Fire Damper Inspection Reports
- Passive Fire Survey Reports
- Fire Stopping Records
- Compliance Certificates
- Photographic Evidence
- Building Layout Information
- Site Inspection Records
- Asset Registers
These records may contain personal information relating to client representatives, Responsible Persons or authorised contacts and are processed only for legitimate business purposes.
9. Sharing Personal Information
We only share personal information where necessary.
Recipients may include:
- Employees
- Approved subcontractors
- IT service providers
- Cloud storage providers
- Microsoft 365
- Accountants
- Insurers
- Legal advisers
- Certification bodies
- Auditors
- Regulatory authorities
- Government agencies where required by law
We never sell personal information.
10. International Transfers
Personal information is primarily processed within the United Kingdom.
Where information is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR.
11. Information Security
We take appropriate technical and organisational measures to protect personal information including:
- Secure Microsoft 365 environment
- Multi-factor authentication
- Password controls
- Encryption
- Secure backups
- Firewalls
- Anti-virus software
- Restricted access
- Staff confidentiality agreements
- Staff training
- Secure document disposal
- Physical security controls
Despite these measures no internet transmission can be guaranteed completely secure.
12. Data Retention
We only retain information for as long as necessary.
Typical retention periods include:
| Record | Retention Period |
| Customer enquiries | 24 months |
| Quotations | 24 months |
| Customer contracts | 7 years after completion |
| Financial records | 6 years plus current year |
| Fire inspection reports | 7 years (or longer where contractually required) |
| Health & Safety records | In accordance with legal requirements |
| Recruitment records | 6 months |
| Employee records | In accordance with employment legislation |
| Marketing records | Until consent withdrawn |
Longer retention periods may apply where required by legislation, insurance requirements or ongoing legal proceedings.
13. Your Rights
Under UK GDPR you have the right to:
- Be informed
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where applicable
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing relies on consent
- Not be subject solely to automated decision making
Requests should be submitted in writing using the contact details provided in this notice.
14. Automated Decision Making
Revinson Fire does not use automated decision making or profiling which produces legal or similarly significant effects.
15. Marketing Communications
We may occasionally send information about our services where:
- you have requested information;
- you are an existing customer and we believe the information is relevant to the services you receive; or
- you have provided your consent.
You may unsubscribe from marketing communications at any time.
16. Cookies
Our website uses cookies to improve functionality and user experience.
Where required by law, non-essential cookies will only be placed after obtaining your consent.
Further information is available in our separate Cookie Policy.
17. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy notices before providing personal information.
18. Children’s Privacy
Our services are intended for businesses and responsible persons responsible for fire safety compliance.
We do not knowingly collect personal information from children.
19. Data Breaches
Should a personal data breach occur, Revinson Fire will investigate promptly and, where required, report the breach to the Information Commissioner’s Office and affected individuals in accordance with UK GDPR.
20. Complaints
If you have concerns regarding how we process your personal information, please contact us first.
If you remain dissatisfied, you have the right to complain to:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone:
0303 123 1113
Website:
https://ico.org.uk
21. Changes to this Privacy Notice
We may amend this Privacy Notice periodically to reflect changes in legislation, business operations or regulatory guidance.
The latest version will always be available on our website.
22. Contact Us
For any questions regarding this Privacy Notice or your personal information please contact:
Revinson Fire Ltd
Telephone:
0191 524 0555
Email: info@revinson-fire.co.uk
Website: https://revinson-fire.co.uk